Mistakes Made, Lessons Learned

Recently I was involved in helping resolve a flooring issue for a good client. As we were working to remove the built up dirt and grime from the textured floor, several questions occurred to me. Was this a typical occurrence … Continue reading

Posted in Carpet and Flooring Maintenance | Tagged , , , , , , , , , , | Leave a comment

Misconceptions About Janitorial Companies Revealed

Is there really that much difference between cleaning companies?  I could ask the same of you and your company and I bet I would get a resounding, “Of course there is a difference!” The challenge is that many of those … Continue reading

Posted in Commercial Office Cleaning, Customer Service | Tagged , , , , , , , | Leave a comment

Why Is ‘Janitor’ a Dirty Word?

Aside from the obvious pun, seriously, why are janitorial service staff or commercial cleaning technicians treated as if they are somehow unworthy of respect? I think to some degree our industry has perpetuated this perception through our own conduct and … Continue reading

Posted in Commercial Office Cleaning | Tagged , , , , , | 3 Comments

What’s That Smell Coming From the Kitchen?

Here is the scenario, You return to your office after a long weekend only to discover a foul odor coming from the kitchen. The garbage was emptied but that trash can is really foul. Or scenario two, you walk in … Continue reading

Posted in Commercial Office Cleaning, Environmentally Safe Cleaning | Tagged , , , , , , , , , , , , , , | 1 Comment

4 Things You MUST Know About Floor Maintenance

Why you can’t afford not to have your floors serviced once a quarter/month.  Your floors get more abuse and wear than nearly any other area of your building or office. Neglecting to maintain them will cost you thousands of dollars … Continue reading

Posted in Carpet and Flooring Maintenance, Commercial Office Cleaning | Tagged , , , , , , | Leave a comment

What Would Improve Your Workplace?

I was driving to work the other day and heard a survey about improving the workplace. I’m not sure who did the survey but it did get me thinking about our office. The survey results (again, take this with a … Continue reading

Posted in General Thoughts | Tagged , , , | Leave a comment

Celebrate the Holidays Early!

Well, Summer is officially over in nine days, Labor Day is behind us, and we are heading toward that ‘Holiday Time of Year’. The holidays are always a great time to celebrate. What kinds of things do you and your … Continue reading

Posted in Core Values, General Thoughts | Tagged , , , , , | 2 Comments

Remembering 9/11: What I Remember.

I had flown out of San Diego, to Seattle, early on Monday morning. I had gone directly to my clients business and put in a full and productive day. That night I connected with some old friends and we went … Continue reading

Posted in General Thoughts | Tagged , , , , , | Leave a comment

The Most Powerful Two Words on the Planet

I thought I would take a moment and say “thank you” to our clients. I wish I could list you all here but obviously space doesn’t permit. Anytime there is a customer and a service, or product, being provided by … Continue reading

Posted in Core Values, Customer Service | Tagged , , , , | Leave a comment

Put A Little Lightening in That Bottle

Over the last several years we have all heard about green products, sustainability, carbon footprints and more. Too often the rhetoric is just that, claims without real substance for the purpose of garnering attention for a company, product or cause. … Continue reading

Posted in Commercial Office Cleaning, Environmentally Safe Cleaning | Tagged , , , , , , , , | 4 Comments