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	<title>Compass Cleaning Solutions Weekly Blog</title>
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	<link>http://www.compassphoenix.com/blog</link>
	<description>We address issues important to business and building owners</description>
	<lastBuildDate>Wed, 25 Apr 2012 18:01:17 +0000</lastBuildDate>
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		<title>What Do Sand, Merlin and your Janitorial Service Have In Common?</title>
		<link>http://www.compassphoenix.com/blog/cleaning/what-do-sand-merlin-and-your-janitorial-service-have-in-common/</link>
		<comments>http://www.compassphoenix.com/blog/cleaning/what-do-sand-merlin-and-your-janitorial-service-have-in-common/#comments</comments>
		<pubDate>Wed, 25 Apr 2012 18:01:17 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Commercial Office Cleaning]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[commercial cleaning company]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[irritations]]></category>
		<category><![CDATA[janitorial service]]></category>
		<category><![CDATA[phoenix]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=475</guid>
		<description><![CDATA[Have you ever been to the beach or a playground where there is a lot of sand? As you played with your kids or you walked along the beach you got sand in your shoes and so you tried to &#8230; <a href="http://www.compassphoenix.com/blog/cleaning/what-do-sand-merlin-and-your-janitorial-service-have-in-common/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/cleaning/what-do-sand-merlin-and-your-janitorial-service-have-in-common/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Removing Barriers and Building Bridges</title>
		<link>http://www.compassphoenix.com/blog/customer-service/removing-barriers-and-building-bridges/</link>
		<comments>http://www.compassphoenix.com/blog/customer-service/removing-barriers-and-building-bridges/#comments</comments>
		<pubDate>Fri, 13 Apr 2012 21:59:58 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Core Values]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[barriers]]></category>
		<category><![CDATA[bridges]]></category>
		<category><![CDATA[business relationships]]></category>
		<category><![CDATA[commercial cleaning company]]></category>
		<category><![CDATA[core values]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[excellence]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=456</guid>
		<description><![CDATA[I lived in Seattle for over 30 years and so I have some experience with bridges.  The Puget Sound (Seattle) is also a rugged landscape consisting of rivers, lakes, mountains and of course the Puget Sound, so I know a &#8230; <a href="http://www.compassphoenix.com/blog/customer-service/removing-barriers-and-building-bridges/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/customer-service/removing-barriers-and-building-bridges/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Employee Training Doesn&#8217;t Solve All of Your Problems</title>
		<link>http://www.compassphoenix.com/blog/core-values/employee-training-doesnt-solve-all-of-your-problems/</link>
		<comments>http://www.compassphoenix.com/blog/core-values/employee-training-doesnt-solve-all-of-your-problems/#comments</comments>
		<pubDate>Thu, 29 Mar 2012 23:37:58 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Core Values]]></category>
		<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[character]]></category>
		<category><![CDATA[commercial cleaning companies]]></category>
		<category><![CDATA[employee]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=446</guid>
		<description><![CDATA[During his tenure at the University of Miami, Jimmy Johnson used to say that his goal was to recruit the best athletes, not position players. He often said &#8216;I want the fastest strongest and biggest players I can find, I&#8217;ll &#8230; <a href="http://www.compassphoenix.com/blog/core-values/employee-training-doesnt-solve-all-of-your-problems/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social Media and the Workplace &#8211; Love it or Hate it?</title>
		<link>http://www.compassphoenix.com/blog/cleaning/social-media-and-the-workplace-love-it-or-hate-it/</link>
		<comments>http://www.compassphoenix.com/blog/cleaning/social-media-and-the-workplace-love-it-or-hate-it/#comments</comments>
		<pubDate>Fri, 09 Mar 2012 22:23:25 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Commercial Office Cleaning]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[character]]></category>
		<category><![CDATA[choices]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[public life]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=436</guid>
		<description><![CDATA[Do you have a Facebook page? How about Twitter? Linked In? Google+? I tell people all the time to be careful what you post on these sites because it will come back to haunt you. Aside from the physical risks &#8230; <a href="http://www.compassphoenix.com/blog/cleaning/social-media-and-the-workplace-love-it-or-hate-it/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/cleaning/social-media-and-the-workplace-love-it-or-hate-it/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Upside Down Leadership Needed</title>
		<link>http://www.compassphoenix.com/blog/core-values/upside-down-leadership-needed/</link>
		<comments>http://www.compassphoenix.com/blog/core-values/upside-down-leadership-needed/#comments</comments>
		<pubDate>Fri, 02 Mar 2012 23:14:41 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Core Values]]></category>
		<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[america]]></category>
		<category><![CDATA[core values]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[ken blanchard]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[praise]]></category>
		<category><![CDATA[values]]></category>
		<category><![CDATA[vision]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=428</guid>
		<description><![CDATA[Its that season again. No I&#8217;m not talking about Spring Training. I&#8217;m talking about the &#8216;election season&#8217;. Are you as disturbed by the direction of our country as I am? Recently I was at a business networking conference and the &#8230; <a href="http://www.compassphoenix.com/blog/core-values/upside-down-leadership-needed/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/core-values/upside-down-leadership-needed/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Not Communicating Is Not Communicating</title>
		<link>http://www.compassphoenix.com/blog/customer-service/not-communicating-is-not-communicating/</link>
		<comments>http://www.compassphoenix.com/blog/customer-service/not-communicating-is-not-communicating/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 23:11:55 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Core Values]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[janitorial cleaning company]]></category>
		<category><![CDATA[janitorial service]]></category>
		<category><![CDATA[phoenix]]></category>
		<category><![CDATA[phoenix cleaning]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=420</guid>
		<description><![CDATA[Have you ever said something like, “I wish they had just told me what was wrong. If I had known I could have fixed it.”? I think we have all said that or something similar at one time or another. &#8230; <a href="http://www.compassphoenix.com/blog/customer-service/not-communicating-is-not-communicating/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/customer-service/not-communicating-is-not-communicating/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Bad Hires and Early Fires</title>
		<link>http://www.compassphoenix.com/blog/core-values/bad-hires-and-early-fires/</link>
		<comments>http://www.compassphoenix.com/blog/core-values/bad-hires-and-early-fires/#comments</comments>
		<pubDate>Thu, 16 Feb 2012 22:27:55 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Core Values]]></category>
		<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[chandler]]></category>
		<category><![CDATA[commercial cleaning]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[firing]]></category>
		<category><![CDATA[glendale]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[mesa]]></category>
		<category><![CDATA[peoria]]></category>
		<category><![CDATA[phoenix]]></category>
		<category><![CDATA[scottsdale]]></category>
		<category><![CDATA[teamwork]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=413</guid>
		<description><![CDATA[It&#8217;s a little bit of a crap shoot when you interview and make a job offer. Especially if the position needs to be filled and you feel pressure to fill it. Maybe the commercial cleaning industry is unique, but I &#8230; <a href="http://www.compassphoenix.com/blog/core-values/bad-hires-and-early-fires/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/core-values/bad-hires-and-early-fires/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Promises, Promises, Promises</title>
		<link>http://www.compassphoenix.com/blog/customer-service/promises-promises-promises/</link>
		<comments>http://www.compassphoenix.com/blog/customer-service/promises-promises-promises/#comments</comments>
		<pubDate>Fri, 10 Feb 2012 16:44:11 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Core Values]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[commercial cleaning companies]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[janitorial cleaning company]]></category>
		<category><![CDATA[janitorial service]]></category>
		<category><![CDATA[phoenix]]></category>
		<category><![CDATA[phoenix cleaning]]></category>
		<category><![CDATA[promises]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=405</guid>
		<description><![CDATA[Politicians do it as second nature. Husbands, wives and kids do it. Employees do it. But, why do companies make promises they can&#8217;t (or never intend to) keep? It would be easy for me to tell every new potential client &#8230; <a href="http://www.compassphoenix.com/blog/customer-service/promises-promises-promises/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/customer-service/promises-promises-promises/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do I really get what I pay for?</title>
		<link>http://www.compassphoenix.com/blog/cleaning/do-i-really-get-what-i-pay-for/</link>
		<comments>http://www.compassphoenix.com/blog/cleaning/do-i-really-get-what-i-pay-for/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 17:23:27 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Commercial Office Cleaning]]></category>
		<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[chandler]]></category>
		<category><![CDATA[cleaning products]]></category>
		<category><![CDATA[commercial cleaning]]></category>
		<category><![CDATA[disinfecting]]></category>
		<category><![CDATA[fair wage]]></category>
		<category><![CDATA[janitorial companies]]></category>
		<category><![CDATA[phoenix cleaning]]></category>
		<category><![CDATA[scottsdale]]></category>
		<category><![CDATA[tempe]]></category>
		<category><![CDATA[workplace safety]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=385</guid>
		<description><![CDATA[I often wonder if this saying is really true, especially in the janitorial service industry. If the price is too low, are you getting less than you want or expected and if the price is too high, what extras are you &#8230; <a href="http://www.compassphoenix.com/blog/cleaning/do-i-really-get-what-i-pay-for/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.compassphoenix.com/blog/cleaning/do-i-really-get-what-i-pay-for/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What &#8216;Trails&#8217; Are You Following?</title>
		<link>http://www.compassphoenix.com/blog/cleaning/what-trails-are-you-following/</link>
		<comments>http://www.compassphoenix.com/blog/cleaning/what-trails-are-you-following/#comments</comments>
		<pubDate>Fri, 02 Dec 2011 20:30:06 +0000</pubDate>
		<dc:creator>Mike Derryberry</dc:creator>
				<category><![CDATA[Carpet and Flooring Maintenance]]></category>
		<category><![CDATA[Commercial Office Cleaning]]></category>
		<category><![CDATA[Environmentally Safe Cleaning]]></category>
		<category><![CDATA[carpet cleaning]]></category>
		<category><![CDATA[commercial cleaning]]></category>
		<category><![CDATA[dirt]]></category>
		<category><![CDATA[encapsulation]]></category>
		<category><![CDATA[environment]]></category>
		<category><![CDATA[environmentally safe]]></category>
		<category><![CDATA[extraction]]></category>
		<category><![CDATA[green cleaning]]></category>
		<category><![CDATA[green cleaning phoenix]]></category>
		<category><![CDATA[janitorial service]]></category>
		<category><![CDATA[maintenance]]></category>
		<category><![CDATA[sustainable]]></category>
		<category><![CDATA[trail]]></category>
		<category><![CDATA[vacuuming]]></category>

		<guid isPermaLink="false">http://www.compassphoenix.com/blog/?p=379</guid>
		<description><![CDATA[Stop right now and look down. No really, look down. What do you see? If your office is like ours and you have carpet, you see &#8216;trails&#8217;. Trails to the kitchen. Trails to the bathrooms. Trails in and out of &#8230; <a href="http://www.compassphoenix.com/blog/cleaning/what-trails-are-you-following/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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