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Author Archives: Mike Derryberry
What Do Sand, Merlin and your Janitorial Service Have In Common?
Have you ever been to the beach or a playground where there is a lot of sand? As you played with your kids or you walked along the beach you got sand in your shoes and so you tried to … Continue reading
Employee Training Doesn’t Solve All of Your Problems
During his tenure at the University of Miami, Jimmy Johnson used to say that his goal was to recruit the best athletes, not position players. He often said ‘I want the fastest strongest and biggest players I can find, I’ll … Continue reading
Posted in Core Values, General Thoughts
Tagged business, character, commercial cleaning companies, employee, skills, training
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Social Media and the Workplace – Love it or Hate it?
Do you have a Facebook page? How about Twitter? Linked In? Google+? I tell people all the time to be careful what you post on these sites because it will come back to haunt you. Aside from the physical risks … Continue reading
Posted in Commercial Office Cleaning
Tagged business, character, choices, hiring, privacy, public life, social media, values
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Upside Down Leadership Needed
Its that season again. No I’m not talking about Spring Training. I’m talking about the ‘election season’. Are you as disturbed by the direction of our country as I am? Recently I was at a business networking conference and the … Continue reading
Posted in Core Values, General Thoughts
Tagged america, core values, goals, integrity, ken blanchard, leadership, politics, praise, values, vision
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Not Communicating Is Not Communicating
Have you ever said something like, “I wish they had just told me what was wrong. If I had known I could have fixed it.”? I think we have all said that or something similar at one time or another. … Continue reading
Bad Hires and Early Fires
It’s a little bit of a crap shoot when you interview and make a job offer. Especially if the position needs to be filled and you feel pressure to fill it. Maybe the commercial cleaning industry is unique, but I … Continue reading
Posted in Core Values, General Thoughts
Tagged business, chandler, commercial cleaning, employees, firing, glendale, hiring, mesa, peoria, phoenix, scottsdale, teamwork, values
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Promises, Promises, Promises
Politicians do it as second nature. Husbands, wives and kids do it. Employees do it. But, why do companies make promises they can’t (or never intend to) keep? It would be easy for me to tell every new potential client … Continue reading
Do I really get what I pay for?
I often wonder if this saying is really true, especially in the janitorial service industry. If the price is too low, are you getting less than you want or expected and if the price is too high, what extras are you … Continue reading
What ‘Trails’ Are You Following?
Stop right now and look down. No really, look down. What do you see? If your office is like ours and you have carpet, you see ‘trails’. Trails to the kitchen. Trails to the bathrooms. Trails in and out of … Continue reading
Posted in Carpet and Flooring Maintenance, Commercial Office Cleaning, Environmentally Safe Cleaning
Tagged carpet cleaning, commercial cleaning, dirt, encapsulation, environment, environmentally safe, extraction, green cleaning, green cleaning phoenix, janitorial service, maintenance, sustainable, trail, vacuuming
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