Bad Hires and Early Fires

It’s a little bit of a crap shoot when you interview and make a job offer. Especially if the position needs to be filled and you feel pressure to fill it. Maybe the commercial cleaning industry is unique, but I … Continue reading

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Promises, Promises, Promises

Politicians do it as second nature. Husbands, wives and kids do it. Employees do it. But, why do companies make promises they can’t (or never intend to) keep? It would be easy for me to tell every new potential client … Continue reading

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Do I really get what I pay for?

I often wonder if this saying is really true, especially in the janitorial service industry. If the price is too low, are you getting less than you want or expected and if the price is too high, what extras are you … Continue reading

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What ‘Trails’ Are You Following?

Stop right now and look down. No really, look down. What do you see? If your office is like ours and you have carpet, you see ‘trails’. Trails to the kitchen. Trails to the bathrooms. Trails in and out of … Continue reading

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Mistakes Made, Lessons Learned

Recently I was involved in helping resolve a flooring issue for a good client. As we were working to remove the built up dirt and grime from the textured floor, several questions occurred to me. Was this a typical occurrence … Continue reading

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Misconceptions About Janitorial Companies Revealed

Is there really that much difference between cleaning companies?  I could ask the same of you and your company and I bet I would get a resounding, “Of course there is a difference!” The challenge is that many of those … Continue reading

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Why Is ‘Janitor’ a Dirty Word?

Aside from the obvious pun, seriously, why are janitorial service staff or commercial cleaning technicians treated as if they are somehow unworthy of respect? I think to some degree our industry has perpetuated this perception through our own conduct and … Continue reading

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What’s That Smell Coming From the Kitchen?

Here is the scenario, You return to your office after a long weekend only to discover a foul odor coming from the kitchen. The garbage was emptied but that trash can is really foul. Or scenario two, you walk in … Continue reading

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4 Things You MUST Know About Floor Maintenance

Why you can’t afford not to have your floors serviced once a quarter/month.  Your floors get more abuse and wear than nearly any other area of your building or office. Neglecting to maintain them will cost you thousands of dollars … Continue reading

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What Would Improve Your Workplace?

I was driving to work the other day and heard a survey about improving the workplace. I’m not sure who did the survey but it did get me thinking about our office. The survey results (again, take this with a … Continue reading

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